Support
Get help with wolf.
Contact us
For app, connection, privacy, or account-deletion requests, contact Wolf Labs at support@wolflabs.fit. Include a short description, your app version, and a screenshot if useful. Never send passwords, verification codes, recovery codes, or unnecessary health details.
Can’t sign in?
Use your saved passkey. If it is unavailable, select Recover account and follow the recovery-code and verified-email steps. Email alone cannot restore access.
Health sync
Review wolf’s health permissions in your device settings. Initial sync can take time when importing history. Reopening wolf can resume sync. Disconnecting does not delete data already imported.
AI assistant connection
Install wolf from the AI assistant’s plugin directory once publication is complete, then sign in to your own wolf account and approve the connection. Remove access in wolf Settings when you want to disconnect. Public directory installation is not yet available while wolf is being prepared for submission.
Privacy and account requests
Contact support to request access to your stored records or account deletion. We verify ownership before processing a request. Sign-out and disconnection are separate from deletion.